Charlene B
Premium Travel Operations & Itinerary Specialist for Travel Advisors
Charlene B
Premium Travel Operations & Itinerary Specialist for Travel Advisors
About
With over 3 years of experience supporting travel advisors behind the scenes, I help streamline operations and elevate the client experience through thoughtful, detail-driven support.

As a Travefy Certified Professional with extensive expertise across Travefy, AXUS, TravelJoy, and Safari Portal, I specialize in creating polished, user-friendly itineraries and proposals that reflect your brand and delight your clients.

I also provide travel operations support, including:
- Itinerary and proposal creation
- Destination research
- Client and supplier communication
- Concierge and pre-travel arrangements
- Travel advisor website support and design

Whether you need ongoing support or help with a specific project, I'm here to make your business run more smoothly while delivering an elevated experience for your clients.
$35/hour
South Africa
English | Afrikaans
Open to ongoing, long term, and short term work
Last active 25 minutes ago

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Skills
Axus
Client Communications
Concierge Services
Destination Research
Itinerary Building
Notion
Proposals
Safari Portal
Supplier Relations
Travefy
TravelJoy
Trello
Website Building
Work history
Standard Retainer – 10 hours per week
$5,700.00
No feedback provided
January 29, 2026 – June 10, 2026
Ongoing Admin Assistance As Needed
$37.50
No feedback provided
December 11, 2025 – May 29, 2026
Part-Time VA with Safari Portal & TravelJoy Experience
$375.00
No feedback provided
August 19, 2025 – May 29, 2026
AXUS Itinerary Creation
$99.00
No feedback provided
August 25, 2025 – May 29, 2026
Pre-Departure Support
$32.50
No feedback provided
May 19, 2026 – May 27, 2026
Employment history
CoPilot | Lucia
January 2024 – Present
Virtual Assistant | Vgari Lifestyle
Part Time
January 2023 – February 2024
Education history
Travefy
Travefy Certification Course
Cloudbeds University
Certified Cloudbeds Partner
Notion
Notion Advanced Badge
Fun Facts
💬
Describe yourself in five words
Organized, meticulous, efficient, independent, understanding
💭
Best piece of advice
You can achieve anything you set your mind to.
🧑🏼‍💼
First job
Receptionist at an interior decorating company
🌎
Favorite destination
Cape Town
🍽
Favorite food
Pasta
🗺
Bucket list destinations
Croatia, Cinque Terre, New York City
Hobbies
Photography, whale watching, reading
🌴
Destination expertise
South Africa