I’m Jen St. Gelais, founder and CEO of Practically Perfect Vacations® Inc., a family-focused luxury travel agency that has grown from a one-woman dream into a thriving, nationwide team of passionate advisors. Over the years, I’ve learned firsthand that the right systems don’t just streamline a business—they unlock potential, elevate client service, and give agency owners the freedom to scale with confidence.Our own agency’s evolution changed dramatically once we transitioned to Tern. It allowed us to elevate our workflows, empower our advisors, and build a stronger, more efficient foundation for growth. Because of that experience, I’m deeply committed to helping other agency owners step into this same clarity, confidence, and momentum.In my role as a Tern contractor, I support new agencies as they onboard into the platform—meeting them exactly where they are, guiding them through the transition, and helping them build systems that serve their long-term vision. I believe that when agency owners have the right tools, support, and encouragement, their businesses flourish—and so do the families they serve.I’m thrilled to be part of your journey into Tern and look forward to helping you create a streamlined, scalable, and inspiring business that supports your next chapter of growth.