Earning & Managing High-End Client Relationships
Thursday, August 1, 2024 at 2:30 PM UTC • 25 minutes
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What we’ll cover
Crysta brings multifaceted expertise to her work, having created mobile apps and hospitality software while traveling the globe to gather insights and experiences. She is also the proud owner of a Swiss sledding company that curates bespoke sled and ski trips, blending adventure with luxury in the picturesque landscapes of Switzerland. Her passion for innovation and commitment to delivering unparalleled service are at the core of her approach to client relationships.
What You'll Learn:
What You'll Learn:
- Understanding High-Profile Clients: Define who high-profile clients are and why they are valuable.
- Acquiring High-Profile Clients: Strategies for identifying and reaching out to potential clients
- Delivering Exceptional Service
- Key elements of providing luxury and personalized service
- Maintaining Client Relationships
- Offering more than just travel and how that makes you more valuable
- Handling Difficult High Profile Clients
- Tips for managing expectations and resolving conflicts diplomatically
Your host
My name is Crysta Wolfe, and I bring a multifaceted expertise to the realms of travel design, event planning, concierge services, sales and marketing, and technology. With a rich background encompassing the creation of mobile apps and hospitality software, I've had the privilege of traversing the globe, gathering insights and experiences that inform my approach to crafting unforgettable journeys.
In addition to my global adventures, I am the proud owner of a Swiss sledding company. Here, we specialize in curating bespoke sled and ski trips for individuals and corporate events alike. Our dedication to excellence ensures that every experience we design is tailored to exceed our clients' expectations, blending adventure with luxury in the picturesque landscapes of Switzerland. With a passion for innovation and a commitment to delivering unparalleled service, I am dedicated to transforming your projects into reality.
Here are some things I can assist you with:
Corporate and family travel
Itineraries
Spreadsheets
Client communication
Destination research
Event planning
Executive Assistant tasks
Personal Assistant tasks
Responding to emails
Content writing
Blogs
Sales
Pitch Decks
Mobile App creation and development
Podcast content creation
Social media reels and posts
Gift buying and mailing to family/clients
Problem solver - toss me any issue and I will give you 5 solutions and facilitate
In addition to my global adventures, I am the proud owner of a Swiss sledding company. Here, we specialize in curating bespoke sled and ski trips for individuals and corporate events alike. Our dedication to excellence ensures that every experience we design is tailored to exceed our clients' expectations, blending adventure with luxury in the picturesque landscapes of Switzerland. With a passion for innovation and a commitment to delivering unparalleled service, I am dedicated to transforming your projects into reality.
Here are some things I can assist you with:
Corporate and family travel
Itineraries
Spreadsheets
Client communication
Destination research
Event planning
Executive Assistant tasks
Personal Assistant tasks
Responding to emails
Content writing
Blogs
Sales
Pitch Decks
Mobile App creation and development
Podcast content creation
Social media reels and posts
Gift buying and mailing to family/clients
Problem solver - toss me any issue and I will give you 5 solutions and facilitate
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