My professional journey spans 13 years working in the contract security industry, with 11 of those years were in Security management overseeing accounts such as FedEx, Advent Health, Residential and Retail sites while also working part-time learning and working in the travel industry which I had dived into in 2010. I retired in 2021 from the security industry to focus on travel full-time.

I am looking forward to using my 15 years of travel industry experience to work as a virtual assistant or Admin Support to help support travel professionals. I am extremely passionate about helping travel professionals so they can better service their clients and grow their travel business.

Some of the systems I have experience with:
✅ Travel Joy- client management, trip management, create beautiful proposals & itineraries, email automations, group booking site creations
✅ Tess- client management, trip management
✅ Travefy- create beautiful & detailed itineraries
✅ High Level (Keap & HubSpot affordable alternative) or similar all-in-one system- email marketing, email automations& sequences, funnels, landing pages, client management, creating sale pages and so much more
✅ Mailchimp- build beautiful landing pages, create email automation & sequences also known as the customer journey, email marketing
✅ Canva- create proposals & itineraries, create social media graphics, create travel guides & packing guides and basic sites
✅ Multiple booking portal- experience using multiple land and cruise booking portals
✅ Asana & Trello- project management tool to help agents complete and keep track of different projects
✅ WhatsApp & Evoice phone system: client communications via text
✅ Meta business suite: scheduling content, client communications via messenger and engaging with comments on social media pages/groups, create groups and events. I am also familiar with third party software that allows to schedule content to social media platforms such as later and certain all in one crms.
✅ Later- Scheduling content

Here is a list of some of the things I can help you with:
✅ Administrative support
✅ Destination & Trip research
✅ Proposal & itinerary creation
✅ Tracking down commissions with suppliers
✅ Invoice management
✅ CRM management
✅ Client communications via email, WhatsApp, Facebook messenger
✅ Booking management- I can help book flights, hotels, cruises, transportation and activities with various suppliers.

I can help build lead magnets and sales funnels I can assist with email marketing and help you build out email sequences and workflows Scheduling content using Later or Meta Business Suite. And so much more.