Kelsey P

Kelsey P
About
Hello! I'm a Tern specialist focused on helping advisors make the most of their Tern templates — whether you've purchased them and haven't quite had the chance to implement them yet, or you're up and running but ready to better tailor them to your actual practices and expand how you're using workflows in Tern. Either way, I help you get from wherever you are to a setup that truly reflects your brand, your voice, and the way you work.
As an active travel advisor myself (since 2023), I understand the real demands of this industry, which means I'm not building theoretical solutions — I'm building things that actually hold up in practice. My background as a former NYC pastry chef and sommelier also gives me a pretty unique lens for crafting workflows that capture the kind of elevated, experiential travel that sets advisors apart. And years in government before travel means I take communication, deadlines, and keeping all the moving pieces organized seriously.
What my process includes:
· Customizing purchased Tern templates to match your brand, voice, and workflow
· Building additional workflows tailored to your specific business style
· Tern account setup review
· 1:1 Tern training after implementation to ensure you're fully utilizing your new setup
I work on an hourly-rate basis from the Eastern time zone. If you reach out weekdays between 9:00 a.m. and 5:00 p.m. EST, expect to hear back within 4 hours — usually sooner.
I also assist agencies with migrations to Tern. If that's something you're exploring, feel free to reach out directly and we can chat about what that process looks like for your business.
Please note: my Tern consulting is completely independent of my travel advising work and fully confidential.
Looking forward to connecting!
As an active travel advisor myself (since 2023), I understand the real demands of this industry, which means I'm not building theoretical solutions — I'm building things that actually hold up in practice. My background as a former NYC pastry chef and sommelier also gives me a pretty unique lens for crafting workflows that capture the kind of elevated, experiential travel that sets advisors apart. And years in government before travel means I take communication, deadlines, and keeping all the moving pieces organized seriously.
What my process includes:
· Customizing purchased Tern templates to match your brand, voice, and workflow
· Building additional workflows tailored to your specific business style
· Tern account setup review
· 1:1 Tern training after implementation to ensure you're fully utilizing your new setup
I work on an hourly-rate basis from the Eastern time zone. If you reach out weekdays between 9:00 a.m. and 5:00 p.m. EST, expect to hear back within 4 hours — usually sooner.
I also assist agencies with migrations to Tern. If that's something you're exploring, feel free to reach out directly and we can chat about what that process looks like for your business.
Please note: my Tern consulting is completely independent of my travel advising work and fully confidential.
Looking forward to connecting!
$70/hour
Jonesborough, TN
English | French
Open to ongoing and short term work
Last active a week ago
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Skills
Admin
CRM Management
Email Sequences
Forms
Guest Communication
Proposals
Quoting
Safari Portal
Streamline
Tern
Travefy
Workflows
Work history
Custom Tern Workflow Design and Implementation
$1,295.23
No feedback provided
July 5, 2025 – July 31, 2026
CoPilot Supported Data Migration – Basic
$975.00
5
“Our migration from Vacation Creations to Tern was not a simple or standard project, and Kelsey was outstanding throughout the entire process.
From the beginning, she understood that this transition represented years of client history, reservations, and business data for our agency. As an agency owner, I was naturally nervous about making sure everything was handled correctly. Kelsey was patient, reassuring, and took the time to explain what was happening, why it was needed, and what the next steps would be.
What impressed me most was her willingness to go beyond the original scope of the project when challenges arose. When we encountered complexities during the migration process, she quickly involved a Tern engineer to ensure we had the right expertise at the table. Rather than guessing or taking shortcuts, she coordinated the resources needed to help us make informed decisions and move forward with confidence.
Throughout the process, communication was excellent. She walked me through the requirements, answered questions thoroughly, and helped transform what could have been an overwhelming experience into a manageable one.
The migration is only one part of our larger transition to Tern, but Kelsey played a significant role in helping us navigate it successfully. Her professionalism, responsiveness, and commitment to finding solutions made a tremendous difference.
I would highly recommend Kelsey to any agency considering a migration to Tern or looking for a knowledgeable partner to help guide them through change.”
April 28, 2026 – June 22, 2026
Custom Tern Workflow & Email Template Design
$533.16
5
“Kelsey was an incredible partner during our transition to Tern.
As the owner of a travel agency with more than 40 advisors, this was a major change for our team, and I was honestly nervous about making sure we got it right. Kelsey immediately put me at ease. She was patient, understanding, and took the time to explain things in a way that was easy to understand, even when I had a lot of questions.
She helped us create customized workflows and email sequences for suppliers including Sandals, Celebrity Cruises, and Royal Caribbean. The assets she delivered were thoughtful, well organized, and aligned beautifully with our agency’s client experience goals. It was clear that she understood not only the technical side of Tern, but also how travel advisors actually work.
What impressed me most was her willingness to collaborate. She welcomed feedback, made adjustments quickly, and genuinely cared about helping us build something that would work for our team long-term.
This transition has felt much less overwhelming because of her guidance and expertise. The foundation she helped us create will save our advisors time, improve consistency, and provide a better experience for our clients.
I would absolutely work with Kelsey again and highly recommend her to any agency looking to build out workflows, automations, and client communications inside Tern.
Thank you, Kelsey, for helping us confidently move into this next chapter.”
May 30, 2026 – June 22, 2026
Custom Tern Workflow Creation
$0.00
No feedback provided
March 26, 2026 – April 30, 2026
Support Agency's Migration to Tern with Automation & Workflows CSE
$270.40
No feedback provided
January 15, 2026 – February 20, 2026
Employment history
Travel Advisor | Kelsey Parry Travel
Self Employed
November 2023 – Present
Director Of Operations, Communications | Harris County Precinct One
Full Time
August 2021 – January 2025
Senior Scheduling Manager | NYC Health + Hospitals
Full Time
October 2020 – August 2021
Event Manager | NYC Office of the Mayor
Full Time
September 2019 – October 2020
Wine and Spirits Buyer | Eastside Cellars
Full Time
June 2015 – September 2019
Education history
Culinary Institute of America - Hyde Park
A.S. in Pastry Arts
May 2012 – February 2014
The College of William and Mary
B.S. in Government
August 2004 – May 2008
Fun Facts
💬
Describe yourself in five words
People person with travel bug
💭
Best piece of advice
Comparison is the thief of joy.
🧑🏼💼
First job
Maintenance worker at Reptile Gardens
🌎
Favorite destination
Galicia, Spain
🍽
Favorite food
Donuts
🗺
Bucket list destinations
Vietnam
🏨
Favorite hotel
Casa Beatnik
🌴
Destination expertise
Europe, Food & Wine, Cruise
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