Melissa F
Melissa F
About
Hi, I’m Melissa. I'm a seasoned executive assistant and part-time travel advisor with over 20 years of experience in administration, marketing, and the travel industry.

Before spending 16+ years in high-level executive support roles in higher education, I worked in marketing and communications—experience that now informs the creative side of my travel work. For the past two years, I’ve worked independently as a travel advisor, combining sharp organizational skills with a love of storytelling, logistics, and design. I specialize in destination research, itinerary creation, and digital marketing—everything from social media to client newsletters and website content.

What I Offer:
Whether you need support with bookings, destination research, beautifully branded itineraries, or crafting on-brand digital content, I bring a seamless, detail-oriented approach to every task. My administrative background means I’m dependable and discreet; my marketing experience means your brand will shine through in every client touchpoint.

Why Work With Me:
I blend an EA's precision with a content strategist's creativity. I’ve built and managed my own travel website, written dozens of blog posts, and know how to keep messaging cohesive across email, social, and web. I take pride in delivering polished, thoughtful work, especially when it comes to helping you create standout client experiences.

Availability:
I’m available Monday to Friday, 9:00am to 6:00pm EST, and work best with advisors who value clear communication, consistency, and high-quality execution. I’d love to help make your business more efficient—and your client experience unforgettable.

How I Can Support Your Business:
✈️ Itinerary Creation – Detailed, client-ready itineraries built in Tern (formerly worked in Travefy)
🔍 Destination & Hotel Research – In-depth research on hotels, experiences, and travel logistics tailored to your clients
📱 Social Media Support – Creating and scheduling posts, stories, and reels using Canva and Meta tools
🖥️ Website Updates & Maintenance – Content edits, blog publishing, and page formatting in Squarespace
📋 Trip Coordination – Managing bookings, confirmations, and organizing trip components in Tern (or Travefy)
💌 Email Marketing – Writing and designing branded newsletters in Mailchimp (or similar platforms)
🗂️ Administrative Support – Calendar management, inbox support, task tracking, and file organization
🧠 Creative Collaboration – Helping shape and refine your digital presence with on-brand, thoughtful execution
$40/hour
London, Ontario
English | Spanish | Italian
Open to ongoing, long term, and short term work
Last active 4 hours ago

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Skills
Admin
Blog Writing
Brand Development
Canva
Commission Reporting
Concierge Services
Content Creation
Copywriting
Corporate Travel
CRM Management
Destination Research
Dining & Restaurants
Event Planning
Excel
Forms
Graphic Design
Group Travel
Guest Communication
Guest Experience Design
Indeed
Instagram
Interior Design
Invoicing
Itinerary Building
Mailchimp
Marketing
Multilingual Guest Communication
Newsletters
OneDrive
Opera
Organization
Packages
Pinterest
Planoly
Promotions
Property Monitoring Systems (e.g., Ring, Nest)
Proposals
Remote Property Monitoring
Reservation Management
Sales
Scheduling
SEO
Smart Home Setup
Social Media
SquareSpace
Staff Onboarding
Standard Operating Procedures (SOPs)
Team Support
Tern
Travefy
Vendor Management
Vrbo
Website Building
Website Optimization
Website Refresh
Weekly Meetings
Welcome Pack Design
Employment history
Independent Travel Advisor | Savour The Journey
Self Employed
December 2022 – Present
Assistant to the Vice-Provost (International) | Western University
Full Time
January 2012 – June 2022
Assistant to the Vice-President (Research & International Relations) | Western University
Full Time
March 2006 – December 2011
Marketing & Communications Coordinator | Stott Pilates
Full Time
September 1999 – February 2006
Education history
University of Toronto
Honours Bachelor of Arts (Double Major, Art History and Italian)
Fun Facts
💬
Describe yourself in five words
Creative, detail-oriented, intuitive, dependable, curious
💭
Best piece of advice
Plan ahead. Then leave room for serendipity.
🧑🏼‍💼
First job
PR Assistant for a local firm specializing in the Canadian fashion industry
🌎
Favorite destination
It's hard to choose one - I love Italy, Mexico, and Morocco!
🍽
Favorite food
Guacamole & chips + Negroni
🗺
Bucket list destinations
Iceland, Egypt & Jordan
🏨
Favorite hotel
Il Palazzo Experimental, Venice
✈️
Favorite airline
Air Canada
Hobbies
Gardening; Travel planning (for myself and others!); Long walks with my Cocker Spaniel, Maggie; Spa weekends with close friends.
🌴
Destination expertise
Italy, Spain, Portugal, Croatia, France, Ireland, Scotland, Mexico, Argentina, Vietnam, Thailand, Morocco