Ashley M
Ashley M
About
Hello! My name is Ashley. I am a TICO and TERN certified, dedicated virtual assistant with a background in the travel industry and, more recently, as a virtual travel assistant.

I strongly believe that having a great work-life balance is essential in this game of life! And that is where I come in.......I can help you grow your business to run as smoothly and efficiently as possible.

I will take care of the grunt work, so you can focus on being successful.

To ensure the travel side of your business remains successful, I can assist you with destination research, quoting, data entry in TESS, Tern, sirev bookings and Manulife insurance policies.

I also bring a wealth of knowledge on the administrative side of things. I will expertly manage your emails and calendar so you can be confident that a client meeting or a final payment will never be missed! I can manage your bookings, maintain Excel spreadsheets for group travel, and document organization.
This will ensure increased administrative productivity, allowing you to focus on generating more revenue.

My approach to becoming a successful and reliable virtual assistant is through collaboration and effective communication. I want to keep the lines of communication open with my clients, so I can understand their needs and goals. I want to surpass my clients' satisfaction and go above and beyond in ensuring tasks are completed to the best of my ability.

If you choose me, you can take solace in the fact that I will remain dedicated to the task at hand until completion. I will ensure our teamwork and collaboration remain positive and stress-free.
$25/hour
London, Ontario, Canada
English
She/her
Open to ongoing, long term, and short term work
Last active 5 hours ago

Want to work with Ashley M?

Join Lucia and get started with a free trial!
Skills
Admin
Client Communications
Destination Research
Excel
Facebook
Guest Communication
Inbox Management
Quoting
Reservation Management
Scheduling
Tern
Tess CRM
Employment history
Certified Ophthalmic Technician & Medical Secretary | Ivey Eye Institute - SJHC
Full Time
September 2011 – Present
Virtual Assistant | Michelle Whalen Travel
Part Time
January 2023 – Present
Certified Optometric Assistant | Old South Optometry
Full Time
November 2007 – September 2011
Travel Counsellor | Carlson Wagonlit Travel
Full Time
January 2007 – February 2010
Education history
Centennial College
Ophthalmic Medical Personnel
September 2011 – June 2012
Westervelt College
Travel & Tourism Advanced Diploma Program
February 2002 – August 2002
Fun Facts
💬
Describe yourself in five words
Dedicated, trustworthy, witty, easy-going and reliable
💭
Best piece of advice
Maintaining a great work-life balance is very important to enjoy life!
🧑🏼‍💼
First job
Retail cashier at a 7/11 convenience store, then on to a factory making winter boots.
🌎
Favorite destination
Out of all the destinations I have been to so far, Curacao has been my favourite. However, we are going to St. Lucia in March 2026 :)
🍽
Favorite food
My favourite food would be tacos.
🗺
Bucket list destinations
Fiji, Tahiti, Hawaii, Turks & Caicos, anywhere in Europe.
🏨
Favorite hotel
My favourite destination hotel so far would be Iberostar Selection Paraíso Lindo in Mexico.
✈️
Favorite airline
Air Transat
Hobbies
Watching my 2 kids excel in their sports, volleyball and hockey. Backyard fires, day trips and weekend getaways with my family.