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Tern CRM Sales Process Automation Setup
Workflows
Forms
Tern
CRM Management
Email Sequences
Created by
Sterling F
About
Tern Core Setup + 2 Universal Workflows (DIY + Coach)
What I’m offering
This is a guided build where we set up your Tern foundation together so you leave with a clean, repeatable system, without needing supplier-specific packages yet.
Included:
*Trip stages / pipeline setup (so every trip follows a consistent structure)
*2–3 core forms installed and connected:
* Inquiry / Trip Request
* Traveler Profile
* Terms & Conditions / Acknowledgements
* 2 universal workflows (built to work for any trip type):
1. Quote Ready: automatically emails your client that their quote is ready and tells them where to access it
2. Approve vs Revise Itinerary: sends an email confirming you received their revisions (and you’ll get to work) or thanks them for approving; includes the right internal tasks for you as the advisor
*30–60 minute training + handoff session
*A Handoff Kit you can reference anytime: handbook + short walkthrough videos + checklist
*Templates note: Emails included in the workflows are delivered as-is with placeholders. You can tweak them anytime in Tern. Copy customization is available as a paid add-on.
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How this creates value for you
This package turns Tern into a usable operating system fast:
* A clean pipeline so you stop reinventing stages for every trip
* Forms that reduce back-and-forth and keep you organized
* Two key automations that create consistency at the most common “bottleneck” moments:
* When a quote is ready
* When itinerary revisions/approval come in
* Less admin work, fewer missed follow-ups, and a more professional client experience
---
Why work with Me
Most advisors don’t need “more tools”, they need a repeatable system that works inside Tern.
Real-world travel advisor workflows that have been tested and proven (not generic CRM theory) and focuses on setting up the pieces that drive adoption: pipeline + forms + practical automation + training.
You won’t just receive templates—you’ll get guided implementation so everything is connected correctly and actually works in your account.
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What to expect
1. Intake: you share basic branding/policies and confirm how you quote + deliver itineraries
2. Guided implementation: I'll share step-by-step videos to build in your account
3. Q&A + handoff: we verify everything runs correctly, then you get training + the handbook/videos/checklist
---
Important note about Supplier Packages
This “Core Only” offer does not include supplier packages. If you want supplier-specific automation later (Cruises, Disneyland, Disney World, Universal, All-Inclusives), you can upgrade to **Advisor Quickstart** (upgrade credit applies within a limited time window).
What I’m offering
This is a guided build where we set up your Tern foundation together so you leave with a clean, repeatable system, without needing supplier-specific packages yet.
Included:
*Trip stages / pipeline setup (so every trip follows a consistent structure)
*2–3 core forms installed and connected:
* Inquiry / Trip Request
* Traveler Profile
* Terms & Conditions / Acknowledgements
* 2 universal workflows (built to work for any trip type):
1. Quote Ready: automatically emails your client that their quote is ready and tells them where to access it
2. Approve vs Revise Itinerary: sends an email confirming you received their revisions (and you’ll get to work) or thanks them for approving; includes the right internal tasks for you as the advisor
*30–60 minute training + handoff session
*A Handoff Kit you can reference anytime: handbook + short walkthrough videos + checklist
*Templates note: Emails included in the workflows are delivered as-is with placeholders. You can tweak them anytime in Tern. Copy customization is available as a paid add-on.
---
How this creates value for you
This package turns Tern into a usable operating system fast:
* A clean pipeline so you stop reinventing stages for every trip
* Forms that reduce back-and-forth and keep you organized
* Two key automations that create consistency at the most common “bottleneck” moments:
* When a quote is ready
* When itinerary revisions/approval come in
* Less admin work, fewer missed follow-ups, and a more professional client experience
---
Why work with Me
Most advisors don’t need “more tools”, they need a repeatable system that works inside Tern.
Real-world travel advisor workflows that have been tested and proven (not generic CRM theory) and focuses on setting up the pieces that drive adoption: pipeline + forms + practical automation + training.
You won’t just receive templates—you’ll get guided implementation so everything is connected correctly and actually works in your account.
---
What to expect
1. Intake: you share basic branding/policies and confirm how you quote + deliver itineraries
2. Guided implementation: I'll share step-by-step videos to build in your account
3. Q&A + handoff: we verify everything runs correctly, then you get training + the handbook/videos/checklist
---
Important note about Supplier Packages
This “Core Only” offer does not include supplier packages. If you want supplier-specific automation later (Cruises, Disneyland, Disney World, Universal, All-Inclusives), you can upgrade to **Advisor Quickstart** (upgrade credit applies within a limited time window).
Pricing & Inclusions
$249Basic
|
$249Standard
|
$249Premium
|
|
|---|---|---|---|
| Intake + Process Mapping to Match Your Client Journey | N/A | N/A | |
| Trip Stages / Pipeline Setup | N/A | N/A | |
| 2 Universal Workflows (sales process alignment) | N/A | N/A | |
| 2-3 Core Forms | N/A | N/A | |
| 30–60 Minute Handoff + Training | N/A | N/A | |
| Access to "How To" Videos | N/A | N/A | |
| Handoff Kit | N/A | N/A | |
| Buy now | Buy now | Buy now |
While this package provides guidance to the user and CoPilot on how to work together,
users will retain full control and responsibility over how the work is executed by their CoPilot.
Lucia does not actively monitor or regulate the work involved in each package and
will not be held liable for any final outcomes or results achieved through a package.