Running a travel business means wearing a lot of hats. From managing client communications and itineraries to keeping systems organized and maintaining a consistent online presence, there's always something competing for your attention.

I work as a Travel Operations & Communications CoPilot for travel advisors, tour operators, and hospitality brands who need reliable support behind the scenes.

My background combines travel operations, concierge services, content creation, CRM management, client communications, and workflow development. I've supported luxury travel agencies, destination-focused tour operators, and hospitality brands with everything from itinerary management and supplier coordination to newsletters, social media content, SOP creation, and client-facing assets.

Services may include:

• Tern CRM setup, organization, and ongoing support
• Concierge services and client communications
• Itinerary review and quality control
• Supplier coordination and follow-up
• Final payment tracking and administrative support
• SOP creation and workflow documentation
• Newsletter creation and management
• Social media content planning and creation
• Canva assets including travel guides, packing lists, restaurant recommendations, welcome materials, and branded client resources
• Travel operations audits and process improvements
• General administrative and project support

I am highly detail-oriented, proactive, and comfortable working independently while maintaining clear communication. My goal is to help create a seamless experience for both you and your clients while building systems that support long-term growth.

Whether you need a few hours of monthly support or an ongoing operations partner, I can adapt to your workflow and help keep your business running smoothly behind the scenes.