Lucia: Your Marketplace for Expert Hospitality Freelancers

Lucia is a premier freelancer marketplace that connects businesses across the hospitality industry with expert freelancers, or CoPilots, to elevate operations and support business growth. Whether you run a luxury hotel, manage short-term rentals, organize high-end events, or coordinate travel for VIP clients, Lucia provides access to top-tier talent tailored to your needs.
Why Choose Lucia?
Our CoPilots are equipped to provide seamless, expert support across various hospitality sectors. From itinerary planning and guest relations to marketing, project management, and financial tracking, they bring specialized skills to help your business thrive.

With Lucia, you can scale your team using flexible, on-demand talent that aligns with your business needs. This ensures that your operations run smoothly while maintaining the highest standards of service, allowing you to grow efficiently.
"Annette saved us over 140 hours of work through her exceptional skills and experience. Her organizational expertise and ability to streamline processes allowed us to focus on other critical areas of the business."
— Chris Weatherhead, MVT
Seamless Fit with Your Day-to-Day
Lucia’s CoPilots integrate effortlessly into your current operations, whether you're using travel tools like Travefy, TESS, or managing jam-packed event schedules. They are pros at working with various software and processes, allowing you to delegate tasks without skipping a beat. By handing off those time-consuming jobs, you free up more time to focus on what truly matters—growing your business.
Cost-Effective Flexibility
With Lucia, you gain access to top-tier talent without the costs associated with full-time employees. There's no need to worry about benefits or extra office space—just pay for the support you need, when you need it. This flexibility is especially valuable during busy seasons, where you can bring in additional hands, and when business slows down, you aren’t stuck with unnecessary expenses. It’s cost-effective and works for your bottom line.
Keeping Clients Happy
Our CoPilots help you stay on top of client requests, whether it's a last-minute booking change or VIP-level support. They streamline your business operations, resulting in happier clients who will keep coming back. Lucia gives you the tools to be more responsive, exceed customer expectations, and maintain high levels of client satisfaction.
Room to Grow
As your business expands, Lucia grows with you. Whether you’re venturing into new markets, adding services, or managing a surge in bookings, we provide the freelance talent you need to keep pace. With Lucia, you can scale your team as you grow without the challenges of traditional hiring. It’s the smart way to stay agile and expand your business efficiently.
I'm almost wondering if my current CoPilot could be my Italy expert, and then maybe I find a France expert because I do London, Paris, Rome. How much more capacity can I take on if I have people I can count on to help me build out these trips?
— Cassie, current Lucia subscriber
Not Sure Where to Start?
Explore our Packages page featuring curated services by our CoPilots. Whether you need Out of Office Coverage or research on a specific destination, we have tailored packages ready to meet your needs.
Ready for a Personalized Consultation?
Would you like a 1:1 consultation with Grace to guide you through posting your first work request? Book your personalized demo now and experience how Lucia can elevate your business.
Book a Demo