Handling Client Feedback: Turning Problems into Opportunities

Tuesday, July 2, 2024 at 4:30 PM UTC23 minutes
What we’ll cover
Hosted by Lucia's Director of Customer Success, Morgan Stensrud, this training will provide you with best practices and tactical tips for mastering tough conversations and how to turn those into opportunities.
Your host
Morgan
(0 reviews)
$45/hour
Graphic Design
Inbox Management
Travefy
TikTok
Instagram
Canva
SquareSpace
+29 skills
Hi, I’m Morgan, a dual citizen based in Edmonton, Alberta, while splitting my time between Flathead Lake, Montana.

Since 2022, I’ve also worked as a Travel Advisor with Fora, specializing in operational organization, CRM management, workflow automation, and content creation. I’m passionate about crafting seamless travel experiences and building compelling brand narratives.

My Skills Include:

Operations & Organization: SOP creation, email workflows, CRM implementation, and admin management
Marketing & Design: Social media strategy, content creation, Canva design, and proposal/pitch deck development
Travel Expertise: Trip planning, destination research, itinerary building, and custom travel experiences

Travel Niches & Destinations:
I specialize in solo and group travel, with a focus on women’s adventure groups, outdoor expeditions, and foodie travel.

My destination expertise includes:
Deep Knowledge: Scotland, Iceland, Portugal, Italy, Thailand, Vietnam, Morocco, Costa Rica
Passion for Planning: Nordic Europe, Japan, Peru, and Croatia
I’m excited to collaborate and create unforgettable experiences together!