As a Tern workflow optimization specialist, I transform travel businesses through custom email automation solutions tailored to your unique needs. My consultative approach ensures your client communications remain personalized while dramatically reducing manual effort.

What I Deliver:

- Comprehensive Workflow Assessment: Through a detailed questionnaire and discovery call, I analyze your top booking regions, preferred vendors, and existing processes to identify optimization opportunities.

- Custom Email Sequence Design: I create seamless communication flows for every client touchpoint - from booking confirmations, final payment reminders, visa requirements, insurance offer reminders, and post-travel follow-ups - ensuring no critical communication is missed.

- Brand-Consistent Templates: Your workflows include custom-designed email headers featuring your logo, brand colors, and fonts, maintaining your visual identity across all communications.

- Voice-Aligned Messaging: All email content is crafted to match your preferred communication style, ensuring a consistent brand voice throughout the client journey.

- Implementation Support: Once your workflows are implemented, I provide a comprehensive training on managing and modifying them independently, empowering your team to make future adjustments with confidence.

The Client Experience:

My clients typically report saving 5-10 hours weekly on routine communications while improving client satisfaction through timely, consistent outreach. The streamlined workflows ensure critical details like visa requirements, insurance reminders, and travel preparation guidance reach clients exactly when needed.

My Process:

1. Detailed questionnaire to map current workflows and communication gaps
2. Initial consultation to understand your business needs
3. Brand voice assessment to ensure alignment with your communication style
4. Workflow design and template creation
5. Client review and refinement based on your feedback
6. Implementation
7. Hands-on training

Package Time Estimates (all dependent on specific client selections):

Basic Package: ~10 hours
Standard Package: ~20 hours
Premium Package: ~30+ hours

Ready to transform your client communications while reclaiming valuable time? Let's discuss how custom Tern workflows can elevate your travel business!