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Tern Onboarding

Workflows
Forms
Admin
Tern
Standard Operating Procedures (SOPs)
Created by Misty S

About

🎉 You've decided to implement Tern...now what??

Setting up a new system from scratch or migrating from an existing platform can be overwhelming—but you don’t have to navigate it alone. This is where I come in! With 20+ years of hands-on experience, I specialize in making this transition smooth, strategic, and stress-free. I love Tern so much—I use it for my own agency!

🛠️ What’s Included
- Planning & Strategy Call → Build a custom Roadmap with timelines & cutover dates (if applicable)
- Data Migration → Import scrubbed client lists + historical trips and bookings (if applicable)
- Trip Setup → Convert existing itineraries into active trips based on package level
- Forms Setup → Includes a minimum of one Contact Form + one Trip Form
- Email Templates → Add current templates + workflow-based emails based on package level
- Workflow Creation → Includes:
- Client Contact Automation (Birthday, Anniversary, Passport Reminders)
- Post-Trip Follow-Up (6- and 12-month touchpoints)
- One additional custom workflow (up to 10 tasks, 10 automations, 5 emails)
- General SOP Documentation & Best Practices in PDF
- Live 1-Hour Team Training → Recorded and shared

🚫 What’s Not Included
- Editing existing email templates
- Email writing services
- Terms & conditions or client agreement creation or modification
- Data scrubbing or trip auditing

âž• Additional Services (Hourly)
- Workflow Creation & Documentation
- Existing Workflow Audits & Expansion
- Complex Workflow Integrations (over 10 tasks, 10 automations, 5 emails)
- Commission Reconciliation
- Agency-Specific SOPs
- Ongoing Support

📬 New to the industry? I’ll tailor a custom quote just for you.
🔧 Need more than the basics? Choose the package that fits, and we’ll design your perfect setup together.

✨Now it's time build something powerful together. Select your package, or message me for more information. Let’s make Tern work for you.

Be Blessed!
~~Misty

Pricing & Inclusions

 

$750

Basic

$1500

Standard

$2500

Premium
Strategy Call and Roadmap
Import Client List
Client Contact Workflow
Post-Trip Follow-Up Workflow
Import Historical Trip Shells
Import Historical Bookings
Additional Workflow of Your Choice 1 2 3
Creation of Active Trips 1 3 5
Form Configuration 2 4 7
Add Existing Email Templates 3 6 10
General SOP / Best Practices
1-Hour Virtual Training
Max Hours Included 15 30 50
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While this package provides guidance to the user and CoPilot on how to work together, users will retain full control and responsibility over how the work is executed by their CoPilot. Lucia does not actively monitor or regulate the work involved in each package and will not be held liable for any final outcomes or results achieved through a package.

Looking for a more custom solution?

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